We aim for your complete satisfaction with the products you've received. If you encounter any issues with your order, please fill out our straightforward returns form.
Here are a few tips to ensure a swift processing of your returns request:
We'll promptly handle orders requiring replacements, typically within 5 days or less. In certain situations, a physical return may be requested for inspection, and we cover the associated shipping costs.
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A new U.S. government policy has eliminated the de minimis exemption. This means all shipments to the United States are now subject to duties and taxes.
Starting September 2, 2025, Stizy LLC will cover these charges for you. You will no longer need to pay duties or taxes upon delivery.
Note: Orders placed between August 29 and September 1, 2025 remain under the previous policy.
Your purchase is governed by our Terms & Conditions .