1. Legal Agreement
These Terms and Conditions govern your use of Stizy, LLC, operating as Stizy Business, and the related agreements between you (“User”) and us (“Stizy, LLC,” “we,” or “our”). By using our website, services, or placing an order, you accept and agree to these Terms. “Stizy Business” refers to our website and related services. If you do not accept these Terms, you may not access or use our services.
2. Business Use Only
Our products are intended exclusively for business, organizational, or professional use. By placing an order, you confirm that your purchase is not for personal, family, or household use. Transactions are therefore not subject to consumer protection laws that apply to personal use, including cooling-off periods or claims based on subjective dissatisfaction. To the fullest extent permitted by law, you waive any such rights or remedies. We reserve the right to reject or cancel orders that appear inconsistent with this intended use.
3. Registration and Accounts
To access certain features, you may be required to register and provide accurate and complete information. You are responsible for safeguarding your login credentials. You may cancel your account at any time. We reserve the right to suspend or terminate accounts at our discretion in cases of breach, risk of harm, or legal request.
4. Intellectual Property and Content
All content on our website is protected by intellectual property law. You may not copy, download, share, or use content except as explicitly permitted. You are solely responsible for any content you upload or submit and agree to indemnify us against related claims.
By submitting content, including designs, you grant Stizy, LLC a worldwide, royalty-free, sublicensable license to reproduce, display, and use such content to fulfill your order and, unless you request otherwise in writing, for marketing, portfolio, and social media purposes. Stizy, LLC will never sell your designs or use them for unrelated commercial purposes without your explicit consent.
Stizy, LLC does not actively review or verify the intellectual property status of every file submitted and relies on your declaration of rights. Our acceptance of an order does not constitute legal approval or validation of the rights associated with submitted content.
5. Right of Refusal
We reserve the right, at our sole discretion, to deny or cancel any order that contains content that is unlawful, offensive, defamatory, discriminatory, pornographic, or that promotes violence or hate. We may also reject artwork that infringes third-party rights or that we deem inappropriate or unsafe for production.
6. Online Proofs
All approvals, edits, or rejections must be submitted exclusively through our online proofing platform. Proofs are automatically approved within three (3) days if no response is received. Manual approvals allow a fifteen (15) minute change window. If a proof is rejected, a revised version will be provided within one (1) business day, or up to three (3) business days in periods of high demand. Once a proof is approved, whether manually or automatically, no further cancellations or changes are permitted.
7. Production and Shipping
Orders are typically produced and shipped within five (5) business days from the date of proof approval. Business days are Monday to Friday, 9:00 to 17:00 (UTC-3), excluding holidays. If you have a strict delivery deadline, you must notify us at the time of purchase, and we will confirm whether it can be met. We are not responsible for delays when deadlines are not communicated at purchase.
All shipments are fulfilled exclusively through DHL Express. We do not ship to P.O. Boxes. Providing such an address may cause delivery failure, return to sender, or significant delays. You are responsible for monitoring tracking updates and ensuring availability to receive the package. Packages returned due to failed delivery attempts or non-response to DHL communications will require payment of new shipping fees.
8. Lost or Undelivered Packages
If you believe a package is lost, you must notify us within ten (10) calendar days of the shipping date. We will open an investigation with DHL. Only if DHL confirms that the package is unrecoverable will a replacement order be issued at no cost. Packages marked as “Delivered” by DHL are not eligible for replacement unless DHL formally accepts a claim. Refunds are not available for lost packages; only one-time replacements will be provided.
9. Returns, Refunds and Replacements
Due to the custom nature of our products, we do not offer refunds based on subjective dissatisfaction, including but not limited to color tone, size perception, or design style. If your product is defective or damaged, you must contact us within five (5) business days of delivery and provide photo and video evidence. We will evaluate the case and, if applicable, offer a free replacement. If a replacement is not possible, we may issue a refund. Claims submitted after the five-day period, without sufficient evidence, or caused by misuse or improper application will not be accepted.
10. Product Use Disclaimer
Our products are designed for flat, clean, and compatible surfaces. We do not guarantee adhesion or performance on uneven, porous, textured, flexible, or otherwise unsuitable surfaces. Performance issues arising from improper application or use outside recommended conditions are not considered defects.
11. Disclaimer of Warranties
To the fullest extent permitted by law, Stizy, LLC disclaims all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
12. Intellectual Property and Third-Party Rights
By submitting artwork or approving a proof, you confirm that you hold all necessary intellectual property rights or licenses and have obtained all required permissions. You agree to indemnify Stizy, LLC from any claims arising from infringement. Stizy, LLC does not actively verify ownership of intellectual property and relies on your declaration.
13. Design Services
The purchase of our products does not include graphic design services. Standard orders cover exclusively the printing of the product using the file provided by the User, with technical adjustments limited to size, cutline, and shape adaptation as required for production.
If design services are requested, they are quoted separately, require written approval, and must be paid prior to production. Any revisions beyond the approved version may incur additional fees. Failure to approve a quoted design within three (3) business days will result in auto-approval of the latest version.
14. Payment and Chargebacks
Payments are processed through third-party providers. By placing an order, you agree not to initiate chargebacks without first contacting our support team in good faith. Unauthorized chargebacks may result in immediate account termination, reporting to payment processors, and legal collection actions.
15. Limitation of Liability
To the fullest extent permitted by law, Stizy, LLC shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including without limitation lost profits, revenue, data, business opportunities, reputation, or goodwill, arising out of or relating to the products or services, whether based in contract, tort, or otherwise—even if foreseeable.
We are not responsible for delays or failures caused by force majeure, courier failures, customs procedures, technical disruptions, or third-party service outages. In all cases, our aggregate liability is limited strictly to the value of the affected order.
16. Import Duties and Taxes
All prices displayed on our website are exclusive of import duties, customs fees, and local taxes. These charges, when applicable, are the sole responsibility of the User and are not included in the purchase price or shipping fee paid at checkout. This rule applies to all countries, including the United States, following the elimination of the de minimis exemption as of August 29, 2025.
Products sold by Stizy, LLC are manufactured in Paraguay and shipped internationally to the United States. As a result, import duties and taxes may apply depending on U.S. customs regulations. Stizy, LLC has no control over these charges and will not issue refunds or accept cancellations due to the imposition of duties, tariffs, or taxes.
The User is responsible for providing accurate shipping and contact information to ensure timely customs clearance. Failure to pay import duties or respond to customs or courier communications may result in delivery delays, returns, or destruction of the package, for which Stizy, LLC bears no responsibility.
17. Support Scope
Stizy, LLC provides technical and order support exclusively for products and services purchased through our website or official sales channels. We do not provide design consulting for files not created by us, tutorials for product application, or legal advice regarding compliance with promotional product regulations.
18. Governing Law and Arbitration
These Terms shall be governed by the laws of the State of Wyoming. To the fullest extent permitted by law, any disputes arising from these Terms shall be resolved through binding arbitration in Sheridan County, Wyoming. By agreeing to these Terms, you waive your right to jury trial or participation in a class action.
19. Changes to These Terms
We may update these Terms from time to time. Unless a different effective date is stated, changes take effect upon publication on our website. Your continued use of our services after publication constitutes acceptance of the updated Terms.
20. Severability, Entire Agreement & Contact
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and Stizy, LLC concerning your use of our services and supersede all prior or contemporaneous agreements on the subject matter.
Contact Information
Stizy, LLC
30 N Gould St Ste R
Sheridan, WY 82801 — United States
Email: hello@stizybusiness.com